I am a highly skilled and experienced professional with 15 years of combined training and experience in administrative tasks, team management, appointment setting, data collection, data audit, customer service, fraud prevention, banking, and finance. I am well versed in taking both inbound and outbound calls as well as email support. I have strong interpersonal skills, a pleasant and positive demeanor, and a highly developed sense of organization. I have a knack for problem-solving, am very attentive to details, and have solid analytical and comprehension skills. I am always willing to learn and improve my skills. I can work independently with little to no oversight and am flexible and adaptable to change.
I have a proven track record of success in a variety of roles, including:
- Senior Operations Manager at AnswerSmart
- Appointment Setter at American Income Life Insurance
- Senior Data Researcher and Auditor at S&P Global
- Deposit Account Collector at JPMorgan Chase
- Fraud Prevention Specialist at JPMorgan Chase
- Customer Service Representative, Floor Runner, and Peer Coach at Amazon US, UK, and -----------
In these roles, I have consistently exceeded expectations and have been recognized for my contributions. I am confident that I can use my skills and experience to make a significant contribution to your organization