As an Operations Assistant, I have:
-answered customer queries via Freshdesk and Gorgias
-documented processes and created SOPs using Google Suite, Asana and L-----------
-sourced Products from Alibaba
-assisted in product development (creating BOMs and product specifications)
-booking shipments and tracking logistics
-inventory management
-reaching out to influencers and ambassadors
-helped in managing the business social media
With all the experience I've gained, I'm committed to work with diligence and dedication to help you grow your business.