I started as a Sales assistant in a grocery mall. Updating the product was one of my job responsibilities. Monitoring the prices and stocks was also part of my daily routine while working in the company. I was tasked to handle merchandizers for meetings on behalf of the supervisor's absence. At Macroasia Airport Services Corporation I was assigned to Korean Air and Thai Airways, one of their clients. I gained enormous learning in that company and became well-versed in dealing with complaints and concerns as I managed flight interruptions. One that I encountered was when Xiamen Air Flight MF8667 slid off on the runway of NAIA 1 on August 16, 2018, which caused severe delay and led to flight cancellation for five days. I have acquired exceptional knowledge with regard to international documents. The Covid-19 experience which brought chaos and devastation way back in January 2020 helped me to become more resilient and highly controlled in managing my emotions and decision-making during flight operations.
Also, I worked as a Customer Service Provider to handle customers dealing with issues with their cryptocurrency accounts. This also expanded my idea on how to identify and secure customers’ accounts from fraudulent activities and provide resolution to customers' issues with regard to their transactions using the salesforce system. Furthermore, I am currently working as an Admin Support Representative in an accounting virtual firm. I am the point of contact to connect clients to tax and bookkeeping professionals.
My experiences are an upper hand and useful for this particular job as I became highly adaptable and I consider myself an expert in this kind of environment. I would be a great fit and very much would appreciate the opportunity to meet you for an interview, if you’d consider me. I am looking forward to hearing your response. Thank you!