Customer Support Specialist with 9+ years of BPO experience in email, chat, and back-office support across global Companies, including AT&T, Kabam, -----------, Firmoo, and Amazon. Skilled in technical troubleshooting, order management, and customer retention, consistently achieving high satisfaction ratings. Adept at balancing speed and accuracy while handling large volumes of inquiries. Seeking to leverage strong communication, technical proficiency, and problem-solving skills in a customer-focused or remote support role.
