Medical Virtual Assistant and Process Management Analyst with strong experience in healthcare claims, patient records, and administrative support. Currently working with The Perfect Child in Brooklyn, NY, I support medical operations by processing and reviewing claims, verifying patient and policyholder information, calculating benefits, and ensuring accurate, compliant documentation across all records.
I specialize in managing medical data, resolving client and provider inquiries, updating claims, and maintaining organized, audit-ready files that help healthcare teams operate efficiently and with confidence. My role requires a high level of attention to detail, confidentiality, and regulatory awareness, ensuring every case is handled accurately from intake through resolution.
In addition to my healthcare VA background, I bring over a decade of experience in fraud prevention and risk management from JPMorgan Chase & Co., where I investigated financial claims, identified risk indicators, and protected customers and institutions from loss. This gives me a unique advantage in spotting discrepancies, preventing errors, and maintaining data integrity in medical and administrative workflows.
I combine healthcare process expertise, virtual assistant skills, and a risk-focused mindset to deliver reliable, high-quality support for medical practices, clinics, and healthcare organizations.
