I help businesses manage their day-to-day operations by providing reliable customer support and administrative assistance.
I support both e-commerce and service-based businesses by handling email inbox and chat support, organizing tasks, and ensuring daily operations run smoothly without anything falling through the cracks.
I have hands-on experience supporting online stores using Shopify, assisting with customer inquiries related to orders, shipping updates, refunds, and general concerns. I also provide general virtual assistance, including email management, data organization, basic reporting, and documentation using Google Workspace.
I'm highly reliable and process-driven. Once I understand your workflows, I work independently with minimal supervision, communicate proactively, and take ownership of recurring tasks. My focus is on consistency, accuracy, and providing a professional experience for both clients and customers.
If you?re looking for a dependable Virtual Assistant who can support e-commerce operations while also handling general admin and customer support tasks, I'd be glad to work with you.