With a career spanning over a decade, I have navigated the evolving landscape of digital operations by staying at the intersection of human leadership and technological innovation. My journey began in Marketing Management, but my professional identity has been forged through the rigorous application of data-driven logic and process optimization.
As a Six Sigma Black Belt, I don't just view businesses as organizations; I see them as complex ecosystems that can be refined through precision. This mindset allowed me to successfully lead the AI Operations Center (AIOC) at global firms like Helpware and Accenture, where I moved beyond traditional management to spearhead the integration of Generative AI. By designing standardized SOPs for AI implementation and building automated technical architectures, I have consistently transformed operational bottlenecks into scalable assets—frequently reducing costs by 25% while significantly boosting performance metrics.
My technical curiosity drives me to be a "builder." Whether I am developing custom applications in Google AI Studio, constructing intricate workflows in n8n, or consulting for emerging startups like Skoomi, my goal is to bridge the gap between executive strategy and production-ready automation. I thrive in roles where I can own the technical direction, set the standard for AI adoption, and deliver tools that solve real-world problems for users every day.
Based in Mandaue City, Cebu, I bring a global perspective to my work, having managed cross-functional teams and consulted for international clients across Australia and the US. I am a strategist who values both the analytical clarity of a well-mapped process and the forward-thinking potential of Artificial Intelligence. I am now looking to bring this blend of leadership and technical expertise to a mission-driven team where I can shape the future of automated operations.