I am a Medical Virtual Assistant with a Bachelor of Science in Psychology and hands-on background in healthcare-related clinical support. I bring strong foundations in patient communication, documentation, and organized records management, and I'm actively building my skills in appointment scheduling, calendar management, and electronic health record (EHR) systems such as Halxy and Practice Fusion to support healthcare providers remotely.
My clinical internship in a diagnostic center's neuropsychology department gave me direct experience with patient documentation, clinical interviews, observation reports, and maintaining organized, confidential records to professional standards. This sharpened my attention to detail, communication skills, and understanding of patient-centered care — skills I'm now applying to virtual healthcare support.
I'm proficient in digital tools such as Google Workspace, Zoom, Canva, and Slack, and I'm continuously expanding my knowledge of EHR platforms like Halxy and Practice Fusion, along with patient intake, appointment coordination, and medical documentation workflows.
I'm detail-oriented, adaptable, and quick to learn new systems, and I'm committed to providing accurate, organized, and compassionate administrative support that helps create a smooth experience for both providers and patients.
Professional Skills:
Customer Service
Administrative Support / Email Management
Data Entry / Reporting / Research
Calendar Management / Appointment Setting
Scheduler
Industry Expertise:
Healthcare / Insurance / Medical Providers
Software Expertise:
Microsoft Office
Google Workspace
Zoom
Slack
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ChatGPT
Claude AI
Halaxy
Practice Fusion
