Legal Assistant with 3 years of experience handling medical and billing records requests for U.S. personal injury law firm — accurate, reliable, and able to work with minimal supervision.
* Specialized in medical and billing records requests, ensuring complete, accurate, and timely documentation for case negotiations.
* Drafts and sends legal request letters with affidavits to hospitals, clinics, EMS providers, and medical facilities.
* Communicates professionally with medical facilities via phone and email to verify request procedures and follow up on overdue records.
* Identifies EMS providers using crash reports and a----------- locations when information is missing.
* Maintains accurate, up-to-date case files using MyCase and Neos.
* Uploads, labels, and organizes records in Dropbox with strict attention to detail.
* Coordinates completed medical and billing records with the Negotiation Department to support demand package preparation.
* Handles sensitive legal and medical information with confidentiality and accuracy.
* Provides dependable administrative and legal support in fast-paced environments.
* Works independently, meets deadlines consistently, and requires minimal supervision.
SERVICES OFFERED
- Medical Records Request & Retrieval
- Billing Records Request
- Records Request Specialist (Personal Injury Law Firms)
- EMS Identification & Verification
- Drafting Legal Request Letters with Affidavits
- Follow-Up Calls & Emails with Medical Facilities
- Case File Updates & Legal Documentation
- Dropbox File Organization & Management
- Case Management System Updates (MyCase, Neos)
- Administrative Support for Legal Teams
- Email & Calendar Management
- Data Entry & Document Review
SKILLS
- Legal & Records Skills
- Legal Assistant Support
- Records Request Specialist
- Medical Records Retrieval
- Billing Records Retrieval
- Personal Injury Law Support
- Case Management
- Legal Documentation
- Legal Correspondence
- Demand Package Support
- EMS Research & Identification
- Confidential Data Handling
- Administrative & Virtual Assistant Skills
- Administrative Support
- Email Management
- Calendar Management
- Data Entry
- File & Document Organization
- Research Skills
- Proofreading & Quality Control
- Client & Vendor Communication
- Process Documentation
Tools & Software
- MyCase
- Neos
- Dropbox
- Microsoft Word
- Excel
- Adobe Acrobat
- Outlook & Gmail
- Google Workspace
- Ring Central
- Slack
- Microsoft Teams
- Skype
Verified
