Infrastructure & Security: Knowledge of Proxmox (VM creation/management), Sophos Firewall, and Active Directory management, including provisioning, modifying, and deactivating employee user accounts.
Technical Support: Manages and conducts efficient troubleshooting and technical support for various IT-related hardware, software, and network problems.
Project Coordination: Experienced in managing project schedules, tracking milestones, and coordinating technical tasks to ensure timely project delivery.
Productivity & Project Tools: Proficient in developing Work Breakdown Structures (WBS) for project planning, alongside the complete MS Office Suite (Word, Excel, PowerPoint, Access, Publisher).
Design & Creative: Experienced in photo editing and graphic design using Photoshop.
Core Strengths: Thrives under pressure, collaborative team player, and a fast, adaptive learner.
