Hi, I’m Sheilla, a Dialer Expert with 6 years of experience as a Business Development Representative, Customer Service Representative, Appointment Setter, Receptionist, and Inside Sales Associate in the real estate industry.
I help business owners run their operations smoothly by handling cold calling, managing client communications, answering inbound calls, qualifying leads, and setting appointments. I focus on consistent follow-ups, organized CRM management, and turning leads into booked opportunities.
Let’s talk about how I can help you work smarter—not harder.
AREAS OF EXPERTISE
INSIDE SALES ASSOCIATE - REAL ESTATE
Cold, warm, and hot lead outreach
Zillow live calls and inbound call handling
Assisted buyers and sellers with follow-ups and inquiries
Appointment setting and lead qualification
APPOINTMENT SETTING/COLD CALLING/BUSINESS DEVELOPMENT
High-volume outbound calling
Rapport building and objection handling
CRM management and consistent follow-ups
Converting leads into booked appointments
CUSTOMER SERVICE & CALL HANDLING
Answered incoming company calls professionally
Handled high call volume while meeting KPIs
Provided clear, solution-focused communication
ADMINISTRATIVE & VIRTUAL ASSISTANCE
Calendar and appointment management<8efe80624d780eba0c6493ec45140364>;Email handling and documentation
Records management and invoicing
TEAM LEADERSHIP
Team supervision, scheduling, and coaching
PROFESSIONAL AND TECHNICAL SKILLS
Microsoft Office 365 & Google Workspace
Canva & Basic Photoshop
CRM Tools: Follow Up Boss, HubSpot, Salesforce
Basic WordPress Design<8efe80624d780eba0c6493ec45140364>Email & Travel Management
Taking Meeting Minutes
Technical Learning & Computer Literacy
KEY STRENGTHS
Strong Communication (Oral & Written)
Reliable & Detail-Oriented
Excellent Time Management & Organization
Adaptable & Quick Learner
Calm Under Pressure
Multitasking & Problem Solving
Efficient Listener & Team Player
Verified
