Experienced professional with over 10 years as a Store Manager at Dunkin UAE, where I led operations, managed teams, and delivered exceptional customer service in a fast-paced retail environment. My leadership background has honed my skills in team management, process optimization, and client relations.
Transitioning into the logistics industry, I have successfully worked as a Freight Broker Virtual Assistant, supporting U.S.-based brokers with load board management, customer communication, documentation handling, and scheduling coordination. I bring a unique blend of retail management discipline and logistics support expertise, making me adaptable and resourceful in remote work settings.
