Experienced Virtual Assistant and Claims Specialist with nearly 10 years in the BPO industry and 6 years in motor claims. Skilled in managing claims, scheduling inspections, and supporting insurance firms with CRM updates and client communication. Strong background in claims processing, settlement coordination, and administrative tasks for both U.S. and Australian markets. Known for attention to detail, efficiency, and commitment to customer satisfaction. Seeking remote opportunities to leverage expertise in claims and administrative support.