Results-driven Sales Development Representative and Customer Service Professional with experience in lead generation, outbound sales, cold calling, appointment setting, CRM management, and client relationship building. I have worked across B2B and B2C environments, helping businesses generate qualified leads, manage sales pipelines, and improve customer engagement.
My experience includes prospecting through LinkedIn, email campaigns, and cold calling while using CRM platforms such as Salesforce, HubSpot, Airtable, Evolution CRM, and QOU. I am comfortable handling objections, qualifying prospects, scheduling appointments, maintaining accurate CRM records, and working in fast-paced, KPI-driven environments.
In addition to my sales background, I have experience in customer service, debt collections, and administrative support, which has strengthened my communication, negotiation, and problem-solving skills. I also work as a freelance Graphic Designer and Multimedia Artist, creating marketing materials, social media content, branding assets, and promotional videos.
Core Skills
• Sales Development & Business Development
• Lead Generation & Prospect Research
• Cold Calling & Appointment Setting
• CRM Management (Salesforce, HubSpot, Airtable, Evolution CRM)
• LinkedIn Outreach & Email Campaigns
• Customer Service & Client Relationship Management
• Objection Handling & Negotiation
• Data Entry & Administrative Support
• Graphic Design & Multimedia Content Creation
I am a proactive, detail-oriented professional who enjoys learning new systems, adapting to different industries, and helping businesses grow through effective sales outreach and excellent customer service. I am committed to delivering high-quality work, meeting performance targets, and building long-term professional relationships.
