Customer Support & Admin VA | Email, Chat, Phone | CRM, Lead Management, Process Improvement

Hi, I am Queenee, a Customer Support and Admin Specialist with over 10 years of experience supporting US-based companies in fast-paced environments

I specialize in customer support and administrative tasks that help businesses stay organized and efficient. I have worked with e-commerce companies and large organizations, handling customer inquiries, escalations, and backend support

Here is how I can help
Customer support( email, chat, phone)
Admin support inbox and calendar management
CRM and Shopify management
Data entry and Google Sheets
Client follow-ups and lead management
Process improvement and quality assurance

I am detail-oriented, proactive, and reliable. I take ownership of my work and make sure tasks are completed accurately and on time