I am a dedicated and results-driven Executive Assistant and Virtual Assistant with extensive experience in administrative support, account management, and call center operations. I have successfully managed full-service accounts for debt collection and insurance, and played a key role in building and overseeing a call center for a client based in the Philippines.With excellent English communication skills—both verbal and written—I am confident in interacting with international clients and stakeholders. My background includes strong performance in outbound calls for an insurance company, where I consistently delivered outstanding results.I am highly proficient with various tools and platforms essential to remote and customer-facing roles, including multiple CRMs, Ringba, V-----------, VM Slide, and Connex. I am also skilled in using Google Workspace tools such as Google Docs, Sheets, and Calendar, ensuring seamless coordination and ----------- my previous role as an administrative staff member, I managed claims and billing processes for a hospital client, demonstrating a high level of attention to detail and integrity in handling sensitive data.
I am known for my positive attitude, adaptability, and willingness to grow. I thrive in fast-paced environments, bring a strong work ethic, and am committed to contributing to the success of any team I join.
