I help small business owners and remote teams run smoother through documented systems, automation, and clean web presence. Currently supporting a US-based consulting firm where I build sales process SOPs, automate weekly team syncs (Zapier + Asana + Process Street), and design performance evaluation systems — work that frees the founder's time for higher-value tasks.
What I do:
Operations & SOPs — written from the user's POV, simple and trainable, scalable as teams grow
Workflow automation — Zapier, -----------, Process Street, Asana, Airtable
WordPress & Elementor — page builds, layout cleanup, content organization, theme customization
E-commerce ops — 4+ years across Shopify, WooCommerce, Shopee, Lazada, TikTok Shop, BigSeller (product listings, inventory, customer support, store management)
Admin & coordination — Google Workspace, Microsoft Office, Canva, ChatGPT/Claude
Why working with me works: I'm detail-oriented and process-minded (C32 on the DISC test backs this up), C1 English, and I think in systems — meaning I document as I go so you're not dependent on me forever.
Portfolio: dawnagrace.online
Available full-time, message me to discuss your project.
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