Experienced customer service and support professional with over 9 years of expertise as a Customer Care Representative and Technical Care Representative in international voice accounts. Skilled in handling complex customer concerns, troubleshooting technical issues, and delivering high-quality service in fast-paced environments. Also brings 2 years of experience in chat support, 3 years in admissions support, and 3 years as a Social Media Manager. Currently working as a Property Manager for 1 year, with strong skills in operations, guest relations, coordination, and property oversight. Adept at multi-channel communication, problem-solving, and maintaining strong client relationships across voice, chat, digital platforms, and property management operations.
