Versatile and goal-driven E-commerce Specialist with over 3 years of experience in e-commerce operations, digital marketing, and administrative support. Skilled in store management, search engine optimization (SEO), keyword research, copywriting, social media management, and content creation. Proven ability to improve organic traffic, streamline standard operating procedures (SOPs), and manage multi-channel projects in fast-paced environments.
Technical Skills & Software Proficiency:
1. E-commerce & Store Management: B2C/D2C (Direct-to-Consumer), Dropshipping, Product Listing, Catalog & Inventory Management, Order Fulfillment, Customer Support (Shopify, Amazon Seller Central, Magento, WooCommerce, eBay, Facebook Marketplace, Extensiv, Zoho Inventory, Gorgias, Zendesk, AutoDS, ShipStation), Product Merchandising, A/B Testing, Conversion Rate Optimization (CRO), Product Information Management (PIM via Salsify).
2. SEO & Digital Marketing: Keyword Research (Google Analytics, Search Console, Semrush, Ahrefs, Search Atlas, Moz), SEO (On-Page, Off-Page, Technical, Local SEO), Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), Product Research (Jungle Scout, Keepa), Email Marketing (Klaviyo), Data Analysis, Performance Reporting.
3. Social Media & Content: Social Media Optimization (SMO), Organic Instagram & Facebook Growth, Community Management, Audience Engagement, Content Creation & Scheduling (Meta Business Suite), Blog & Caption Writing, Conversion-Focused Copywriting, Content Strategy Development, Paid Advertising (Facebook & Google Ads Manager).
4. Design & Productivity Systems: Digital Asset Management, Graphic & Document Editing (Adobe, Canva, Figma), Microsoft 365 (Excel, Teams, Forms), Google Workspace (Docs, Sheets, Slides), Documentation, Asana, Notion, Slack, -----------, ClickUp, Trello, GoHighLevel, HubSpot.
Here’s Why I’m the Right Choice:
- Cost-Effective
- Honest and Accountable
- Adaptable and Tech-Savvy
- Reliable Internet and Complete Equipment
- Timezone-Friendly
Ready to take your business to the next level? The growth you’re looking for is just one conversation away. Message me and let’s get to work!