PROFILE
Senior Facilities, Office and Operations Management professional with over 10 years of experience leading administrative, facilities, and operational functions in corporate environments. Proven ability to manage multi-site operations, optimize workplace systems, and ensure compliance with safety, regulatory, and operational standards. Strong background in vendor management, cost control, process improvement, and team leadership. Highly organized and results-driven, with a consistent track record of delivering efficient, compliant, and high-performing work environments aligned with business objectives.
PROFESSIONAL SUMMARY
Provides strategic oversight across corporate offices and fuel operations, ensuring operational excellence, regulatory compliance, and effective risk management. Develops and implements standardized frameworks for facilities management, administration, procurement, and vendor governance, while conducting audits and advising leadership on infrastructure improvements and operational risks.
Oversees preventive and corrective maintenance of critical systems, including HVAC, fire safety equipment, CCTV/security systems, office facilities, and fuel infrastructure such as dispensing systems and storage tanks. Ensures all sites maintain high standards in safety, functionality, and overall workplace environment, while driving cost efficiency and service consistency.
Leads cross-functional teams covering housekeeping, maintenance, security, travel desk, and logistics, ensuring seamless daily operations. Optimizes space utilization, resource allocation, and service delivery across multiple locations, while managing budgets and ensuring value-driven procurement and contract negotiations.
Drives Health, Safety, and Environmental (HSE) compliance by developing safety protocols, conducting inspections and drills, and ensuring adherence to Philippine regulations, particularly in fuel handling, waste disposal, and environmental protection.
Provides leadership in security and risk management, including implementation of security protocols, monitoring of critical systems, incident response, and coordination with external authorities during investigations or emergencies.
Champions Business Continuity Management by developing and maintaining crisis response and disaster recovery plans, ensuring organizational resilience during disruptions such as natural disasters, operational incidents, and regulatory changes.
Demonstrates strong stakeholder and vendor management, fostering partnerships that support operational efficiency, compliance, and long-term organizational success.
Operations Management
Operations Manager - U.S. Facilities Management & Remote Operations
I am an experienced Operations Manager specializing in U.S.-based facilities management and construction operations. I bring end-to-end ownership across service delivery, vendor management, team leadership, and financial performance — built for fast-paced, high-accountability remote environments.
What I deliver:
Work Order Management — Full lifecycle oversight from intake to closeout. I maintain real-time visibility across all active jobs, prevent SLA breaches, and serve as the escalation point for client issues with a 48-hour resolution standard.
Vendor & Compliance Management — I manage multi-market technician networks with strict enforcement of COI, licensing, and documentation compliance. Zero tolerance for gaps. Performance-based decisions documented and tracked.
Team Leadership — I lead dispatchers, estimators, and project coordinators through structured weekly check-ins, monthly performance reviews, and 30-day onboarding programs. Every standard is documented. Every expectation is clear.
Financial Accountability — I protect 40%+ Operational Gross Profit targets, enforce invoicing SLAs, and conduct weekly quality audits on closed work orders. I deliver measurable process improvements every quarter.
I am highly proficient in remote operations tools, cross-functional coordination, and building systems that allow teams to execute without constant supervision. I thrive in U.S.-client environments and am available to work in U.S. business hours.
Open to full-time remote Operations Manager roles.
Verified
