Dedicated Healthcare Support Professional with 5+ years of experience supporting U.S. healthcare providers, insurance companies, and patients. I specialize in medical billing, insurance verification, claims follow-up, and benefits explanation while ensuring full HIPAA compliance and accurate documentation. Throughout my career, I have worked with healthcare systems and insurance processes including Medicare, claims processing, denial resolution, eligibility verification, and EOB/ERA analysis. I have supported both patients and healthcare providers by resolving billing concerns, tracking aging claims, and ensuring timely reimbursement. I am highly organized, detail-oriented, and experienced in remote healthcare operations using systems such as Athenahealth, Epic, Zendesk, and Brightree. I am passionate about improving patient experience and supporting healthcare teams through efficient administrative support.
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