With over 5 years of experience as a customer service representative, I have honed strong capabilities in handling inquiries, resolving issues, and delivering exceptional service. Beyond my customer service expertise, I have also ventured into various roles including serving as a co-host on Airbnb as well as working as a personal assistant. In these roles, my responsibilities encompasses guest and cleaner coordination, monthly reporting and managerial tasks, demonstrating my versatility and dedication. In addition, my journey led me to take on the role of social media manager, further expanding my skillset and knowledge in digital marketing.