With over four years of experience in the vacation rental and hospitality industry, I bring a strong foundation in customer service, team coordination, and property management. My career at Airbnb saw me evolve from a customer service representative to a team coordinator and temporary team leader, where I honed my leadership skills and gained in-depth knowledge of the industry’s operations. In addition, I have experience as a vacation rental virtual assistant, managing properties for multiple homeowners on platforms like Airbnb and ----------- for the past 7 months. In this role, I handled guest communication, coordinated with cleaners, handyman, and maintenance, optimized property listings, managed reservations, and resolved operational challenges to ensure a smooth guest experience. I’m highly organized, detail-oriented, and thrive in fast-paced environments. With a proven track record of enhancing guest satisfaction and improving operational efficiency, I’m eager to apply my skills and experience to new opportunities in customer service, operations, or hospitality management.
