SHOPIFY:
Proficient in a wide range of tasks, including account management, order processing, supplier communication, and bulk CSV order processing.Easily maintains Shopify accounts.
AMAZON:
Demonstrated excellence in customer service through email and phone support.Consistently meets and exceeds metrics expectations.Expertise in product listing with FBA & dropshipping.Efficiently handles returns and refunds.
CALL CENTER EXPERIENCE:
Proven experience in both inbound and outbound call center roles.Skilled in customer service, billing support, and scheduling appointments.Technical assistance capabilities.
CUSTOMER SERVICE EXPERIENCE:
Responds to customer inquiries on -----------municates effectively with suppliers and carriers on Amazon.Extensive experience in customer service across various business-related tasks.Proficient in prequalifying prospective leads.Contacts business owners for email addresses.
DATA ENTRY:
Expertise in copying financial transactions from online bank statements and consolidating them in Excel for financial reporting.Accurate and efficient data entry for patient files and other related tasks.Amazon USA Seller Account:
Manages product outsourcing, import and export dealings with suppliers and shipments.Proficient in overall seller account management.
