VmWare Certified Professional and ITIL Certified. Skilled at customer support, system and server administration. I've worked as a systems admin / NOC 1 / DC engineer / IT support, enhancing my skills and knowledge in handling customer request, patching , network upgrade and troubleshooting, active directory, windows servers, and system maintenance.
I have worked for an MSP in San Francisco, King of Prussia and Alaska that supports different line of businesses. From Law firms, Construction firms, hospitals/clinics and everything in between.
I have used the following MSP stack:
Kaseya VSA
Kaseya BMS
ITGlue
Azure AD / Windows AD / Windows Server
O365 / M365
Linux
Connectwise / Atera
vSphere / vCenter / Esxi / vm cloud director
Datto / Rubrik / Veeam / Avamar / StorageCraft / Symantect backup exec / Acronis
Zerto
sonicwall / fortinet / cisco asa
meraki / unifi ubuquiti / juniper
PRTG / nagios / solarwinds
Jive / GoTo / grandstream PBX
-----------cast
NinjaRMM
Exclaimer/CodeTwo (for email signatures)
Certified with the following technologies:
VmWare Certified Professional - Data Center Virtualization
Zerto Certified Professional
ITILv3
Datto Certified Advanced Technician
