Customer care and healthcare administrative professional with experience working in a Personal Injury Law Firm, supporting case management through medical records coordination, provider communication, medical billing, insurance verification, and detailed documentation. Skilled in requesting and following up on medical records and bills, verifying balances, managing case-related documentation, and coordinating with healthcare providers to support personal injury claims. With a background in health and life insurance, I bring strong attention to detail, organization, and client-focused communication to every task. Seeking opportunities as a Medical Records Clerk, Healthcare Virtual Assistant, Legal Administrative Assistant, or Executive Assistant where I can contribute to efficient workflows and day-to-day operations.