- Over 8 years of experience across finance, customer support, executive assistance, and human resource management in fast-paced environments.
- Hands-on experience using Xero for invoicing, accounts payable/receivable, reconciliations, and financial reporting.
- Strong background in structured, process-driven work, ensuring accuracy, consistency, and clean documentation.
- Tech-savvy professional skilled in using tools such as Google Workspace, Microsoft Office (Excel, Word, PowerPoint), and project management platforms like Trello, Asana, and Airtable.
- Experienced in CRM and helpdesk systems including Zendesk, Salesforce, and Freshdesk for managing customer interactions and workflows.
- Proven ability to perform detailed reconciliation, identify discrepancies, and maintain audit-ready financial records.
- Skilled in data entry, reporting, and organizing large volumes of information into clear, structured outputs.
- Experienced in executive support, including calendar management, research, meeting coordination, and document preparation.
- Strong problem-solving skills with the ability to work independently and follow instructions with precision.
- Excellent written and verbal communication skills, ensuring clear coordination with clients and internal teams.
- Highly organized and detail-oriented, with a consistent track record of delivering accurate, high-quality work on time.
- Reliable, responsive, and adaptable in remote work environments.
