Hi I'm Celina! I’m a reliable and detail-oriented Virtual Assistant with almost 2 years of experience in the ticketing industry, supporting ticket brokers and ticketing teams with purchasing, fulfillment, and account management.
I specialize in ticket purchasing during high-demand drops, ticket transfers, and order fulfillment across primary and secondary marketplaces. I also have experience handling account creation for event sign-ups, tracking orders and inventory, and responding to customer inquiries through Zendesk and email.
I’m familiar with tools such as Sorcery, Insomiacs, Automatiq, Google Workspace, and Microsoft Office, which I use for account management, workflow coordination, and data tracking. I’m comfortable working in fast-paced environments during peak ticket seasons, where speed, accuracy, and organization are essential.
I’m known for being reliable, organized, and quick to adapt, and I always make sure ticket orders are processed accurately and on time.
If you’re looking for a Ticketing Virtual Assistant who understands ticketing workflows, ticket drops, and fulfillment operations, I would be happy to help support your business.