-Communicate directly with customers via phone.
Handled inquiries regarding the said concern
-Troubleshooting
-Update Data Profile
-Billing
-Services
-Create annotation for the customer’s request on the account.
-Providecustomerswithcustomercareusingupdatedprocedurecreatedwiththe
company.
-Investigate and resolved service issues and/or product problems.
Help customers, how they can solve or pay their debt.
-Provide customers billing information.
-Process payment and payment arrangement.
-Inform customers with the promotion and process the upgrade.
-Do trouble shooting and process replacement.
