I?m an IT professional with over 10 years of experience in IT management, technical support, and operations across various industries.
My career began as an IT Support Specialist at Riyadh Column for Plastic Factory in Riyadh, KSA, where I maintained computer systems and provided technical assistance, ensuring smooth IT operations.I progressed to IT Operation Manager at San Francisco Parish School, where I oversaw IT infrastructure, led a team of IT professionals, managed projects, and ensured our technology strategies aligned with the school?s goals.
This role honed my leadership skills and deepened my expertise in managing complex IT
environments.At Edgevana Inc., as a Customer Success Engineer, I provided technical support, managed inventory, handled server management, and troubleshot Web3-related issues, allowing me to explore emerging technologies and create tailored solutions for
----------- my role at Excel Media Group,
I worked remotely as an IT Specialist, managing servers, integrating CRM with third-party software, automating processes using Zapier and
-----------, handling
email setups, migrations, and campaigns, and developing a knowledge base in Notion. I also optimized customer engagement by integrating CRM with the dialer system, enhancing our overall communication strategies.
As Technical Operation Manager at ClearSolid Agency, I managed the company?s technical operations, including software, networks, databases, and project management in Trello and HubSpot. I developed security policies and collaborated with cross-functional teams to improve system performance.Most recently,
I served as IT Manager at Travelenmore, where I handled CRM, lead generation, landing pages, website management, social media marketing, and
email marketing. I also managed VoIP and contact center software, aligning IT solutions with the company?s business growth objectives.
Throughout my career, I?ve been driven by a passion for technology and a commitment to providing effective IT solutions. I thrive in environments where I can leverage my diverse skill set to solve complex problems and support both technical and business growth. I?m eager to bring my experience and expertise to a new role and contribute meaningfully to your team.
