I’m a results-driven E-commerce Virtual Assistant with extensive experience managing end-to-end store operations for online sellers across Amazon, eBay, Walmart, Bol, Shopify, eMAG, and Rakuten.
I specialize in Order Fulfillment (FBM, Multi-Channel Fulfillment, and Dropshipping), ensuring accurate and timely processing from order placement to delivery. I handle tracking uploads, inventory management (both manual and via flat files), and maintain seamless coordination with 3PL warehouses to keep operations running efficiently.
My expertise also includes generating shipping and return labels using platforms such as ShipStation, Amazon Seller Central, eBay Seller Hub, and Walmart Seller Central, as well as scheduling courier pickups through FedEx and UPS. I also manage and update internal spreadsheets and reports to maintain data accuracy and workflow efficiency, providing dependable customer support—handling inquiries, replacements, and issue resolution with professionalism to ensure a smooth and positive customer experience.
I’m passionate about helping online business owners save time, stay organized, and grow their stores through reliable and efficient virtual assistance. My goal is to provide seamless support and ensure everything runs smoothly behind the scenes so they can focus on scaling their business while I take care of the rest.