I am an experienced Virtual Assistant specializing in U.S. property management, with over three years supporting property operations and more than ten years in customer service and administrative roles. I provide reliable, detail-oriented support with a focus on email management, tenant and owner communications, vendor coordination, rent tracking, lease follow-ups, and administrative workflows.
Proficient in AppFolio, Google Workspace (Sheets, Docs, Gmail), Microsoft Office, Slack, and CRMs, I am comfortable managing shared inboxes, following SOPs, maintaining organized records, and assisting with CRM setup or implementation. My background in BPO and operations supervision has strengthened my communication, problem-solving, and multitasking skills, enabling me to handle high-volume workloads professionally and efficiently.
I am proactive, adaptable, and committed to helping property managers keep operations organized, responsive, and running smoothly.
