I am a Business Intelligence
Developer and Data Automation Specialist with over 15 years of experience
in the BPO industry. My core expertise lies in automating complex business
processes and building end-to-end data solutions using tools like Power BI,
Excel VBA, Power Platform, and Python, with working
knowledge of Snowflake and Microsoft Fabric. As a member of the Analytics
Team and a designated SWAT resource, I lead the development of
scalable reporting tools, automate workflows, and deliver insights that support
strategic decision-making. I have also handled team performance monitoring,
stakeholder collaboration, and escalations for global clients.
Notably, I led a high-stakes
automation project that converted a potential client into a long-term partner
and earned me a direct request to join their core delivery team. With a strong
CI/CD mindset, a background in Lean Six Sigma, and a passion for innovation, I
consistently deliver high-impact solutions that improve operational efficiency
and add measurable business value.
