Hi, I’m -----------. I’m currently an IT Support with 3 months of experience in network setup, system maintenance, and user support. Skilled in pfSense, Synology NAS, firewall configuration, and troubleshooting. I handle Tier 1 and 2 support, manage user access, and ensure reliable system performance. Certified in Microsoft Office (Excel) and Networking, with a strong understanding of ISO 9001 compliance and process documentation. I’m looking for remote IT or network support roles where I can apply my technical skills and problem-solving ability.