Goal-driven and detail-oriented IT professional with 3 years of overall experience in technical support,
including internship, and 2 years of specialized experience as a Cybersecurity Technical Support Engineer.
Proficient in Google Workspace administration and support, with a strong foundation in technical customer
service and problem resolution. Holds a Bachelor's degree in Information Technology and possesses solid
programming skills. Proven ability to manage multiple tasks, troubleshoot complex technical issues, and
deliver high-quality support in dynamic IT environments.
