Job Overview
Medical Virtual Assistant: Provided comprehensive remote administrative support to healthcare providers, including patient scheduling, insurance verification, prior authorization, billing coordination, EMR documentation, and compliance management. Acted as a liaison between patients, providers, and insurers to ensure smooth care delivery and efficient practice operations.
GoHighLevel (GHL) Specialist / Automation Specialist: Designed and implemented workflow automations, CRM pipelines, and client communication systems in GoHighLevel to streamline operations and improve patient engagement. Skilled in optimizing processes, integrating tools, website design and creating efficient systems that save time, reduce errors, and enhance client experience.