Hi, I'm ----------- — your go-to E-commerce Specialist and Bookkeeper with a creative edge and a strategic mindset.
I help online businesses grow by managing their stores, streamlining operations, and keeping their finances in check. With hands-on experience in platforms like Shopify and tools like Xero and QuickBooks, I ensure smooth store performance, accurate bookkeeping, and data-driven decisions that lead to sustainable growth.
Whether you need someone to manage inventory, optimize listings, oversee customer support, or handle reconciliations and reports — I bring the skills, experience, and passion to deliver results.
???? Core Skills & Strengths
E-commerce Operations
Shopify Store Setup & Customization
Product Listing & Optimization
Inventory Management & Order Fulfillment
Customer Service via Chat & Email
Promotions, Upsells & Store Maintenance
Social Media Content & Basic Ad Management
Bookkeeping & Admin
Xero & QuickBooks Online (Certified Xero Advisor)
Bank Reconciliation, A/R & A/P
Profit & Loss, Balance Sheets, Trial Balance
Inventory & Expense Tracking
Excel for Bookkeeping & Financial Reporting
Admin Support & Task Coordination
Virtual Assistant Support
Real Estate Admin Tasks
Lead Generation, Skip Tracing
CRM Management (Podio)
Cold Calling & Appointment Setting
Project Management & Team Coordination
???? Work Experience Highlights
Shopify Support Advisor | TaskUs (2024)
Supported Shopify merchants with store issues, billing, and themes
<8efe80624d780eba0c6493ec45140364>Email Seller Support | TaskUs (2021–2023)
Assisted e-commerce sellers in managing store performance and customer inquiries
Founder | Iconic Clothing (2022–2023)
Built a clothing brand from scratch — product design, fulfillment, social media, and sales
Store Supervisor | Bench/Suyen Corporation (2018–2019)
Managed retail operations, team schedules, inventory, and customer service
Cashier/Admin | Baofeng Grain Mills LLC (Dubai, 2019–2020)
Handled daily sales, inventory logs, and expense tracking
Technical Support | Concentrix (2020–2021)
Delivered technical and billing support for a major cable service provider
???? Certifications & Education
Certified Xero Advisor
Trained in QuickBooks Online (US Accounting)
BS in Business Management – Operations | STI College Angeles (2015–2018)
Personal Mapping:
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