Global servicedesk act as an IT for all region.
account creation/disabling of account thru AD and exchange,
shared drive/folder permission
mailbox/dl creation
networking /vpn/cisco anyconnect
mobile authenticator set up
-----------cast,director for citrix
software installation and uninstallation
hardware troubleshooting printer, pc
outlook,exchange app, azure
antivirus
telephony voip,connectwise,Directo
