Sherweb leveraged my expertise as a Technical Advisor to provide advanced support for Microsoft 365, including Exchange Online, Teams, and SharePoint. I successfully led multiple email migration projects and collaborated with cross-functional teams to resolve complex technical issues, achieving measurable improvements in migration success rates and first-call resolution.
Holding a Bachelor of Science in Computer Engineering from Rizal Technological University, I combine technical proficiency in DNS configuration, domain management, and Microsoft 365 administration with a customer-focused approach. My goal is to deliver seamless technical solutions while fostering positive client experiences.
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