Professional Experience
As an Sales Manager / Field Service Coordinator, I oversee customer service, dispatching, scheduling, lead management, sales reporting, team performance, and process improvements to keep daily operations running efficiently.
As a Dispatcher, I coordinate technicians, crews, optimize routes, manage customer appointments, and ensure crews remain productive while maintaining excellent customer communication.
As a Travel Consultant, I handled customer support through phone, email, and assisting with reservations, itinerary changes, cancellations, refunds, and travel coordination while providing administrative support.
Bachelor of Science in Avionics Electronics Technology
Graduated: 2024