TCP/IPIPV4 and IPV6 Addressing
Implementing LANs, WANs and Internetwork VLANs
Configuring and Troubleshooting IP Routing (Static Routing, EIGRP, OSPF & BGP)
Configuring IPV6 Routing Protocols (OSPFv3 and EIGRP)
Configuring and Troubleshooting Cisco Router Operation
Configuring and Troubleshooting Multilayer Switching
Implementing Etherchannels and Switch Configurations
Configuring Basic Router Security using Standard & Extended Access Lists
Configuring Dynamic NAT, PAT. GRE Tunnels, Cisco IOS DHCP Server, STP and VTP
Microsoft Active directory management (create, modify and delete users account)
Exchange Administration (Email Account, DL and Shared Mailbox creation)
Background in Citrix management, desktop director and RSA console Management
Knowledge in Remote Desktop Support using Go to assist tool, lync, remotedesktop connection, DSM Explorer and Symantec PCanywhere
Experience in Office 365
Knowledge in JDA software (POS Troubleshooting and Server installation and Configuration)
AWS Cloud Computing Services
Ticketing System(CCM, Vision, ServiceNow, SNOW & ZenDesk)
Linux Management (RHEL & CENTOS)