- Familiar with Microsoft Office applications
- Familiar with Google Suite
- Windows Pc Maintenance/Troubleshooting
- Basic Macintosh OS Network troubleshooting
- Basic Modem/Router configuration and troubleshooting
- Proficient in internet-related applications such as E-Mail Clients and Web-based browsers
- Very good typing skills - Extreme multitasking skills
- 2yrs+ IT Service Desk Analyst
- 5yrs+ Customer Service / Technical Support Representative