Driven. Detail-Focused. NDIS-Specialised. Ready to Start Immediately.
I’m Karla, an experienced NDIS Plan Manager, Accounts Clerk, and Administrative/Executive Assistant supporting Australian providers, allied health teams, and participants with clarity, compassion, and precision. For the past few years, I’ve operated behind the scenes of busy NDIS organisations—bringing order to chaos, strengthening systems, and ensuring nothing falls through the cracks.
I specialise in end-to-end NDIS administration, invoicing, client management, and support coordination assistance. My experience spans a wide range of platforms, including Splose, Cliniko, Lumary, Shiftcare, Careview, and Planability, along with strong skills in Xero, Excel, email management, and workflow optimisation.
What sets me apart is not just my technical skill—but my heart for the NDIS community. I understand the sensitivity of working with participants, families, nominees, and providers. I communicate with warmth, firmness, and professionalism, ensuring every interaction is handled with care.
Whether you need someone to:
• streamline your CRM or admin systems
• manage inboxes and communications
• process and reconcile high-volume NDIS invoices
• follow up with providers, participants, or teams
• build templates, organise documentation, or manage operations
• keep your workflow clear, structured, and stress-free
—I'm here to support you.
I work best with visionary owners, therapists, and coordinators who need a reliable right hand—someone who can take over the details so they can stay creative, strategic, and focused. I bring calm structure, consistent follow-through, and an ability to turn “organised chaos” into a smooth, grounded workflow.
If you’re looking for dependable, high-quality support from someone who thoroughly understands the NDIS, I’d be delighted to partner with you.
Let’s build something meaningful together.
Verified
