???? Executive Virtual Assistant | Healthcare & Psychology Admin Support | EMR • Scheduling • Client Care
Hi there!
I’m -----------, a detail-oriented and compassionate Virtual Assistant with a strong background in supporting psychology, medical, and allied health practices. I specialize in telehealth coordination, EMR/EHR systems, client communication, and administrative workflows that keep busy practices running smoothly.
In my recent roles with The Hall Center, Vitality Unleashed Psychology, byRepose, and Justice by Carter, I’ve handled everything from lab and pharmacy coordination to appointment scheduling, billing, intake, and process improvement. I’m tech-savvy, dependable, and always focused on providing warm, professional support—whether for solo providers or multidisciplinary teams.
?? EMR/EHR platforms: Halaxy, Simple Practice, Clio, CharmHealth, ElationHealth
?? Tools: Google Workspace, Zoom, Trello, Mailchimp
?? Strengths: Client communication, process efficiency, multi-calendar management, and admin precision
?? Industries: Psychology, Allied Health, Functional Medicine, Legal (billing)
Let’s work together to free up your time so you can focus on what matters most—your clients.
???? Medical Administrative Assistant
As the first point of contact for a busy functional and integrative medicine clinic, I support patients and providers by handling inbound calls, pharmacy coordination, lab orders, and follow-up communication. I manage EMR documentation, telehealth scheduling, and client care touchpoints, ensuring a smooth experience for everyone involved.
Key Skills: EMR Management • Lab & Pharmacy Coordination • Patient Support • Appointment Scheduling • Prescription Processing • Functional Medicine Admin Support
???? Administration Officer
Supported a private psychology practice with appointment management, client communication, billing, and day-to-day admin tasks. I liaised with third parties, maintained financial and KPI reports, and helped the practice run smoothly behind the scenes.
Key Skills: Client Scheduling • Halaxy • Invoicing & Remittance • KPI Reporting • Email Communication • Psychology Admin Support
???? Billing Specialist & Process Improvement Analyst
Handled client billing using Clio, including invoice creation, time entries, accounts receivable, and collections coordination. Also worked as a Process Improvement Analyst to streamline workflows, implement systems, and enhance overall efficiency in legal admin processes.
Key Skills: Billing & Invoicing • Clio • Process Optimization • Report Generation • Legal Admin Support • Data Accuracy
???? Administrative Assistant
Supported a busy group therapy practice by managing client inquiries, verifying insurance, coordinating multi-provider scheduling, and handling onboarding communications. Worked closely with leadership to support clinical operations using Simple Practice and Google Workspace.
Key Skills: Client Onboarding • Insurance Verification • Multi-Calendar Management • HIPAA Compliance • EMR Systems (Simple Practice) • Mental Health Admin
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