Medical VA |Medical Insurance Verification | Prior Authorization | Claims Denial Management (HIPAA Certified)

HIPAA-Trained and Certified Medical Virtual Assistant with more than 8 years of experience in healthcare BPO environment. Proven expertise in healthcare insurance eligibility and benefits verification, prior authorization, claims and appeals status, and provider relations. Skilled communicator with a consistent track record of meeting performance targets and delivering empathetic, accurate support to patients and healthcare providers. Skilled in EMR/EHR systems, CRM platforms, and remote healthcare operations. Additional experience in telecommunications customer support and sales.