My name is ----------- ----------- ----------------------- ----------- from Baguio, -----------pines, and I have been working in the BPO industry since 2014. I began my career as a Customer Service Representative and gradually climbed the corporate ladder through hard work, dedication, and a passion for growth. My journey has allowed me to gain extensive experience and develop a unique skill set in learning and development, sales, and team ----------- my early years, I transitioned from Customer Service to Training, where I was promoted to Trainer and eventually became a Learning and Development Manager. Over seven years, I honed my skills in designing and delivering impactful training programs, particularly in sales and healthcare. This role not only deepened my expertise in employee development but also ignited my passion for empowering teams to excel in their roles. Building on my experience, I joined HelloConnect as a Sales and Customer Service Training Manager. During my tenure, I expanded my capabilities by immersing myself in sales operations and strategy, gaining two years of valuable experience as a Sales Manager. This role allowed me to understand the intricacies of driving sales performance, fostering client relationships, and achieving organizational goals. Currently, I serve as a Sales Manager at DCX, where I leverage my combined expertise in learning and development, sales, and leadership to drive results. My focus remains on nurturing high-performing teams, cultivating emotional connections, and delivering exceptional value to clients. Throughout my career, I have developed a strong foundation in leadership, communication, and strategic thinking. My ability to adapt and excel in diverse roles demonstrates my commitment to continuous growth and my dedication to fostering success in every organization I serve.
