Dynamic operations and client success leader with a proven track record in project management, business development, and process optimization across SaaS, AI, and service-based industries. Skilled in scaling operations, standardizing workflows, and driving revenue growth, with hands-on expertise in automation, CRM optimization, and AI-driven solutions. Adept at leading cross-functional teams, enhancing customer experience, and aligning business strategy with scalable systems—consistently delivering measurable results in growth, retention, and operational efficiency.
