Customer Support and Order
Management Specialist with 6+ years of
experience in BPO, e-commerce,
telecommunications, and virtual
assistance. Skilled in multi-channel
support, order and claims processing,
shipment tracking, and basic
troubleshooting. Proficient in Zendesk,
Salesforce, RingCentral, Dialpad, Shopify,
and other CRM tools. Known for delivering
excellent service, maintaining accuracy,
and supporting team performance.
