Senior Software Quality Assurance Analyst with over 10 years of experience in enterprise software quality assurance, specializing in Salesforce CRM Testing, web applications, and Agile delivery. Extensive experience in manual testing, regression testing, end-to-end testing, User Acceptance Testing (UAT), API validation, and automation testing using Testim. Proven expertise in validating Salesforce Sales Cloud business processes, ensuring high-quality releases, collaborating with cross-functional Agile teams, and driving continuous quality improvements. Passionate about delivering reliable software solutions through risk-based testing, detailed defect analysis, and strong stakeholder collaboration.
