Human Resources Team Lead with progressive experience in Recruitment, Employee Relations, Onboarding, and HR Operations within the Business Process Outsourcing (BPO) industry.
Currently leading a team of seven HR professionals supporting a workforce of approximately 600 employees. Responsible for overseeing the entire employee lifecycle, including talent acquisition, onboarding, employee engagement, disciplinary processes, labor compliance, and separation management.
Experienced in high-volume recruitment and workforce scaling, having successfully facilitated hiring campaigns that resulted in over 200 hires within a single month while maintaining recruitment quality and operational efficiency.
Strong background in employee relations, administrative hearings, labor compliance, and case management. Regularly collaborates with senior leadership on employee concerns, disciplinary actions, performance management matters, and organizational policy implementation. Experienced in handling labor-related escalations and representing the company in DOLE-related proceedings.
Recognized for delivering operational excellence, building efficient recruitment processes, maintaining regulatory compliance, and fostering positive employee relations while supporting business growth objectives.
